E-BANKING BENEFITS/CONCERNS OF E-BANKING BENEFITS OF E-BANKING For Banks: Price- In the long run a bank can save on money by not paying for tellers or for managing branches. In this article, we will focus on electronic banking. Internet banking .
Due to the technological boom, the deployment of information and communication technologies has been reconsidered in the banking sector. New technology in banking is already transforming the financial sector, and the traditional banking landscape is set to rapidly change in the next five years. CiteScore values are based on citation counts in a given year (e.g. 2012 – 14), divided by the number of documents in these three previous years (e.g. E-banking is a generic term making use of electronic channels through telephone, mobile phones, internet etc. Plus, it's cheaper to make transactions over the Internet. e-Banking 2012 – 14). Some examples are bill payments, underwriting bills, locker facilities, selling and buying of shares, insurance premium payments, and even taxation services in some cases. E-banking continues to become exponentially more important to the financial industry, both in terms of serving customers and presenting new challenges from a regulatory and risk standpoint. CiteScore: 3.08 ℹ CiteScore: 2019: 3.080 CiteScore measures the average citations received per document published in this title.
Source: Field Survey, 2018 Table 3 depicts the response of obtained from the surveyed banks’ customers on whether E-banking services provided by banks offer services according to the customer’s needs and requirements. E-BANKING SERVICES 1 A A RESEARCH REPORT ON CONSUMER SATISFACTION FROM E-BANKING SERVICES WITH A STUDY OF HDFC AND ICICI BANK Submitted in partial fulfillment of the requirements for the award of the Degree of Bachelor of Business Administration (BBA) Session 2013-2016 Submitted By: … The convenience is undeniable.
E-banking has broken the barriers of branch banking. Report on customer satisfaction from e banking services 1. 4] Allied Services. But while the pros of online banking certainly outweigh the cons, there are a few drawbacks. Internet banking (e-banking) is the use of internet and telecommunication networks to deliver a wide range of value added products and services to bank customers (Steven, 2002) through the use of a system that allows individuals to banking activitiperform es at home or from their offices or over the internet.
The bank also provides a plethora of other services, both banking and general utility services. Customer Base- The Internet allows banks to reach a …
With emphasis on the internal capacities and sustainable infrastructures of modern banking organisations and also on stakeholder perspectives, IJEBank promotes high-quality international research that discusses electronic banking and other emerging … Let’s look at both the upside and the downside of online banking… News about the banking industry, including commentary and archival articles published in The New York Times. The concept and scope of e-banking is still in the transitional stage. for delivery of banking services and products. Electronic banking:The definition of e-banking varies amongst researches partially because electronic banking refers to several types of services through which a bank’s customers can request information and carry out most retail banking services via computer, television or mobile phone (Lustsik, 2004). 2015) to documents published in three previous calendar years (e.g.
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