2.5k Downloads; Part of the Communications in Computer and Information Science book series (CCIS, volume 209) Abstract. Emotional labour may inflict adverse impact on emotional labourer, but there are also researches that show the other ways round. Research on Emotional Labor: Review and Prospect. 2. As the term is rather new, there is no one comprehensive understanding of the phenomenon, and thus it is crucial to scrutinize the current studies on the subject. Submit your instructions to Research Papers On Emotional Labour our writer for free using the form below and receive bids from qualified writers within minutes. However, arguments exist within the issue of emotional labour over the years (Smith, 1999). Further, the research will provide observations based on the survey. These tensions are associated with emotional labor which has become the object of this research. Emotional labour has greatly influence the service industries nowadays (Bryman, 2004). Authors; Authors and affiliations; Ding Junwu; Conference paper . Order custom written essays, research papers, theses, dissertations and other college assignments from Research Papers On Emotional Labour our experienced writers. View Emotional Labor Research Papers on Academia.edu for free. Meta-analytic results from 109 independent studies (total N = 36,619) demonstrate that discordant emotional labor states are associated with a range of harmful consequences (health-, attitudinal-, and performance-related), whereas congruent emotional labor states do not incur these harmful consequences.

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