Moreover, TQM is methodical as it depends on the information gained and it is a continuous improvement process.

_____ Total Quality Management TQM, also known as total productive maintenance, describes a management approach to long-term success through customer satisfaction.

286). Throughout the years before, TQM has reached to be an important and outstanding for firm’s process capabilities improvement to lead to a fit and maintained competitive advantages. Total Quality Management (TQM) is a strategy that embodies the belief that the management process must focus on integrating the customer – driven quality throughout an organisation (Stah, 2002).

TQM is considered an important catalyst in this context. TQM is an approach to improving the effectiveness and flexibilities of business as a whole. Home — Essay Samples — Business — Total Quality Management — Important Features of Total Quality Management This essay has been submitted by a student. Benefits Of Total Quality Management 1277 Words | 6 Pages. that can provide such organizations with this desired continuity and competitive advantage is the quality of their goods and this can be monitored … The Importance of the Role of Top Management 1148 Words | 5 Pages. It is essentially a way of organising and involving the whole organisation, every department, every activity and every single person at every level. What is TQM? TQM (total quality management) is a management process used for making continuous improvements in all functions of organization.

This is not an example of the work written by professional essay writers. TQM is strong continuous improvement processes that start with and have a genuine involvement of top-level management. quality management process.

TQM is defined as “managing the entire organization so that it excels on all dimensions of products and services that are important to the customer” (Jacob & Chase, 2011, pg. Many corporations around the world apply TQM for competence and better service hence TQM completion is necessary and important. The necessary of this project lies in the importance of TQM and its tool to reach customer and workers which are important for KFC. Continue Reading. To have TQM tool applicable in KFC and to measure its readiness we need to study KFC with the strength and weakness.



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